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This can help with usability testing responsive websites on an i Pad, but it does not help with usability testing mobile apps.
So far, we’ve discussed moderated remote usability testing tools, but I’ve also been asked about ways to record in-person studies using the mobile device itself rather than a webcam.
The first part of the article will focus on mobile testing tools for moderated usability studies.This setup can be complicated to arrange, so User Testing offers the use of a panel of users who have their systems configured to access any remote mobile studies.If using a panel for a study is a viable option for your business, then User could be a good fit.If not, recruiting your own users is possible, but would require you to send your users a webcam or two and have them configure their systems in a specific way.In addition to being able to see a user’s mobile screen directly (via a webcam or screen sharing), another way to provide remote moderated usability testing is through the combination of mirroring and video conferencing.
This process poses some challenges for smart phone studies because the user must have a service provider that allows for voice and data use at the same time (AT&T, 4GLTE, or Wi-Fi,) or they must have access to another phone.